ServicesNow Online Training in Hyderabad

overview Service  Now

SR digital  technologies ServiceNow offers all-as-a-service cloud computing, including business-as-a-service  service management software  for human resources, law, facility management, finance, marketing, and field operations. ServiceNow specializes in ITSM applications and provides forms-based workflow application development. ServiceNow has integration options for platforms such as Salesforce, JIRA, SharePoint and BMC Remedy Action Request System.

Trainings offers online training from ServiceNow in Hyderabad, India. We offer Service Now training courses such as ServiceNow Administration and Servicenow Integration Training Courses. We offer the training Servicenow with Developers Servicenow in real time.

Service  Now course content

Introduction to the service now

What is Service Now?

Why and who can use the service now

Cloud computing concept in Service Now

Introduction to ITIL foundation

Navigation and users

Useful portals, releases

Customize home page

Creation of indicators

Define CSS properties, user interface properties

Change the visibility of the homepage and banner

Tables, Form, Dictionary

Creating the application, module

Creating a table

Customizing the shape and table layout

Create section,


Dictionary entries

Dictionary substitutions

Reference qualifiers

Related Lists

Creating the Update Set

Creating a set of updates

Merge update set

Retrieve the update established in another instance

Creating Workflow

Workflow Editor and Workflow Scripts

Workflow and Workflow Context Activities

Stages of workflow, transitions

Management of service catalogs

Use of the service catalog, back-end execution

Creation of catalog article, record producer, order guide

Create RITM and Catalog Job

How to Attach Workflow to Catalog Items

Importing data into Service Now

Data sources,

Import XML

Transform maps,

Import Scheduled Data

Import sets

Transform Script

Automation of the data load

User Administration

Creation of groups

Users and Departments

Concept of delegation

Customizing the user profile

Roles and membership of groups

Get detail of the logged-in user

Email Notification

Definition of a template

Define Notification

Email Registrations

Introduction to SMTP and POP mail servers

Activate email in the event

Create SLA and calendar

SLA Definitions

SLA Properties

Attach SLA to tasks

Create children’s time and schedule

Scheduled jobs

Introduction to scheduled work

Scheduled Job Log

Scheduled reports

Access control list

Create reading, writing, and creating table-level and field-level ACLs

Debug ACLS

Write ACL Scripts

Privileged System Administrator Concept

Content management (CMS)

Creating Site, Page

Dynamic content block

Set header, theme, style sheet

Creating the UI Page, UI Macros

Introduction to web service

Introduction to web services

SOAP Messages


Customize users

Business Debugging Rule

ACL debugging


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